We are committed to protect the privacy of all personal information obtained from you during your visits to this website. This privacy policy explains what personal information we may collect from you and the purposes for which it will be used. By using this website you signify your agreement to the data practices described in this policy.

Who manages this website?
This website is managed by the www.systoleonline.com

What information do we collect and how do we use it?
Depending on which website facilities you use, we collect several different types of information:

" Information that you provide to us
We collect and process information that you provide for specific purposes. This may include demographic information such as your name, email addresses, mailing address and telephone number. We use the information to provide you with the specific information, product or services that you request from us and to communicate with you. If you contact us we may keep a record of that correspondence.

You will be asked to provide information about yourself when you use certain site facilities, including the following:

o "Refer this site to your friend " - the email address you type is not retained by us.
o "Add your company Link" - you will be asked for contact information if you request a call from your local Business Link outlet. This information is passed to the chosen Business Link outlet.
o "Sign-up " - you will be asked to enter your contact details together with information that is known to both yourself and the specific department in whose service you are enrolling. This information is passed onto that department and the Government Gateway. Your email address will be used to advise you of a successful enrolment.
o "Registration" - to register with our site you will be asked to provide certain contact details. Your personal storage area is called "My information" which you create by providing a username, password and email address. You can change your stored information at any time by logging in. We may use the information you provide to notify you of changes to our service, to ask your opinions and to help us improve our service to you, where you have consented to be contacted for such purposes, we may also use the information you provide to send you newsletters or information about new services on our website.

" Website usage information
We receive and store certain information whenever you interact with us. We collect website usage information from a number of sources:
o Our web server.
o URLs passed to us when you enter our site.
o "Tags" placed in web pages that send information to us or our processors. Some tags run a small piece of javascript on your machine (see below for more on javascript).
o Some information entered by you on forms on the website. In web usage information is entered by a user who has not logged in, truncated a selection of Internet service providers.
o A selection of search engine companies.
o IP addresses.
o Cookies.

We collect web usage information during your visits to our site including information on the date, time, page viewed or searched for, publications ordered, guides printed, tools used, subscriptions and referrals made and other information relating to your browsing activity on our website. Where you are a registered user of our website and have logged in, we may collect web usage information to enable us to build a demographic profile. We may also use web usage information to create statistical data regarding the use of our website. That statistical data we may then use or disclose to others for marketing and strategic development purposes, but no individuals will be identified in such statistical data.

We collect web usage information to help us:
o assess the effectiveness of marketing campaigns
o develop and deliver services and information that meet your needs
o inform you of events, services and products which we believe to be relevant to you, where you have consented to be contacted for such purposes.

" IP Addresses
We use IP addresses to analyse trends, track users' movement, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information.

" Cookies
Cookies are small files that are often created when you visit a website, and which are stored in the cookie directory of your computer. A cookie often includes an anonymous unique identifier. Cookies do not damage your computer. Each website can send its own cookie to your browser if your browser's preferences allow it, but to protect your privacy your browser only permits a website to access the cookies it has already sent to you, not the cookies sent to you by other sites. You do not have to accept cookies. You can decide if you want to accept cookies by changing the settings on your browser to either accept all cookies, reject all cookies, or notify you when a cookie is set. Switching off cookies will still allow you to view the majority of content on our site, although it may restrict your use of our interactive tools.

There are two types of cookie.
Persistent cookies remain on your computer for a specified time, such as six or 12 months. We use persistent cookies to collect website usage information for use as described above. These cookies contain no personal information and cannot be used to identify you.

Session-specific cookies are deleted when you leave the website. We use session-specific cookies to
o hold the information given while using an interactive tool on the website
o hold your details when you are logged into the site
o hold your search criteria while you are carrying out a search of the website
o collect website usage information for use as described above - website usage information cookies contain no personal information and cannot be used to identify you.

" Javascript
We use javascript, a simple web scripting language, for interaction with users. We also employ it to collect web usage information for the purposes described above.

Disclosure of information
We may disclose information to government bodies and law enforcement agencies for their enforcement purposes. We may also disclose information provided by you to other third parties where this is necessary for the purposes set out in this privacy policy, to other Business Link operators and to suppliers that we engage to process your information on our behalf. We will not sell, rent or disclose your information to any third parties other than those set out in this privacy policy without your consent. We do not transfer your information outside of the European Economic Area.

Linking to other websites
This website contains links to many other government and non-government websites. Anonymous visit or session information may be passed to other websites for the web usage information purposes described above. None of this information can be related to an individual user of the website. The operators of other sites may collect information from you which will be used by them in accordance with their own data protection policy.
This privacy policy applies only to our website. We are not responsible for the privacy practices within any other websites. You should always be aware of this when you leave this website and we encourage you to read the privacy statement on any other website that you visit.

Security
We use leading technologies and security measures to safeguard your information and keep strict security standards to prevent any unauthorized access to it. We use industry-standard SSL encryption software when processing sensitive information such as usernames and passwords.

Changes to this policy
This privacy policy will change from time to time as we develop the range of services on the website. When this privacy policy changes, we will place an updated version on this page and where appropriate we will give you the opportunity to review the revised privacy policy and ask you to agree to it. Regularly reviewing this page ensures that you are always aware of what information we collect, how we use it and under what circumstances, if any, we will share it with other parties. You should always check the privacy policy before using this site, even if you have visited it in the past. This ensures that you will be aware of any changes. Changes to our privacy policy do not affect information we already hold about you. This statement was last updated on 29 January 2007.

Your rights
You may inform us at any time about the change in your details or you wish to delete personal information we hold about you. You have a right to request a copy of any personal data held by the SystoleOnline.com at any time. If you wish to do this, please write (explaining that your interest is in personal data maintained by the Small Consultancy Service) to this address: www.SystoleOnline.com/ContactUs.asp.